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Technical Writer Manager
Tầng 8 - Tòa nhà Technosoft - Ngõ 15 - Duy Tân - Cầu Giấy - Hà Nội
Tech stack
Thông tin công việc
Mô tả
MISA is a leading provider of software products and solutions in Vietnam. With more than 25 years of development, MISA is reputable for consistently delivering outstanding customer experiences. Our products are preferred by over 250,000 businesses & government units, 15,000 households, 2,500,000 individuals and present in 16 countries.
Present, MISA is looking for a Technical Writing Manager who will be leading our technical writers
Responsibilities
Lead and train a team of Technical Writers, setting the goals, priorities, and vision
Identify and resolve issues relating to documentation project schedules, resource availability, documentation structure, documentation design and deliverables.
Help Technical writers refine their work by spot-checking in their user manuals, media articles, product introduction videos…
Encourage efficient collaboration by defining processes that align with the rest of the product teams, are consistent and efficient
Create practices that encourage keeping documentation up to date and easily discoverable.
Stay aware of trends and new tools and technologies in the technical writing industry.
Manage multiple competing priorities in support of multiple products and services.
Yêu cầu
3 years of technical writing experience.
Experience producing user manuals, media articles, product introduction videos…
Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
Ability to build relationships and advocate the craft with internal stakeholders.
Written and spoken communication skills.
Self-motivated and robust organizational skills.
Experience with workflows and tooling used by engineering, operations, and product teams.
Familiarity with project management software is a plus.
Thông tin khác
Lương từ 1000$, thưởng cuối năm từ 2 tháng lương review tăng lương 2 lần/năm
Ăn trưa miễn phí
Môi trường chuyên nghiệp, trẻ trung, sáng tạo, cơ hội thăng tiến rộng mở
Nơi làm việc
- Tầng 8 - Tòa nhà Technosoft - Ngõ 15 - Duy Tân - Cầu Giấy - Hà Nội