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Technical Support (HTML, CSS, JS)

Flemington Tower, 182 Le Dai Hanh Street, District 11, Ho Chi Minh

FireGroupCompany name
51-150Company size
ProductJob category
2 yearsExperienced level
4 tháng trướcUpdated

Tech stack


Thông tin công việc

Mô tả

  • – Solve page speed problems and build high customer experience

  • – Receive and handle customer technical requests through Customer Support /Success team.

  • – Analyze and optimize components for maximum performance across a vast array of web-capable devices and browsers

  • – Direct requests and unresolved issues to the team and follow-up until issues have been resolved completely

  • – Contribute to building technical documents to help Customer Support/Succes team answer customers' basic queries

  • – Prepare and distribute activity reports

  • – Provide feedback on the existing techniques and deliver training to new comer if needed

  • – Stay up to date on new technologies, incorporating those changes which can enhance our optimizing speed techniques and quality.

  • – Keep a pulse on user feedback that comes in, prioritizing the best requests for our customers

Yêu cầu

  • – An enthusiastic, energetic, detail oriented and proactive person who works well in a fast-paced, dynamic team environment.

  • – Learn quickly e-commerce platforms, knowledge and technical skills

  • – 0-2 years of experience in HTML5/CSS/JavaScript

  • – Have a growth mindset and be a proactive executor

  • – Ensure issues are resolved and shipped quickly

  • – Basic written and reading English skills to prepare reports

  • – Collect, share solutions and report issues to team and internal deparments

  • – Have stress tolerance

  • – Be able to support during weekends/holidays if needed

Thông tin khác

Our Company believes that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured benefits include:

  • Have opportunity to work with overseas clients

  • Join the dynamic, young and friendly project team

  • Attend project training before working with clients directly if need

  • Have the stable career path

  • Attractive salary, based on skill and experience - 13-month bonus program

  • Additional bonus performance based bonus in addition to 13-month bonus

  • Regular technical & soft skill training

  • Providing Free coffee, tea, candy.

  • Happy events: kick off, birthday, Moon party

  • Technical seminar in the company

  • Support for all sports activities: Football, Yoga,..

  • Yearly company trip

  • Salary raises or bonus by work performance per 12 months

  • All insurances according to Vietnamese Labor law

The world of passion, challenge, innovation

We're a family of young souls united by talents

Passions and trust

Nơi làm việc

  • Flemington Tower, 182 Le Dai Hanh Street, District 11, Ho Chi Minh
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của FireGroup. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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