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System Admin

Incubation Building, Lot D.01, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, Dist 7, HCMC

AMPERE COMPUTING VIETNAMCompany name
UpdatingCompany size
Software/ProductJob category
3 yearsExperienced level
2 tháng trướcUpdated

Thông tin công việc

Mô tả

The role

Our world class Information Technology team is seeking a System Administrator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, runs diagnostic programs, isolates problem, and determines and implements solutions.

What the Team wants you to know:

Being a System Admin at Ampere® is interesting, challenging, and will expand your professional breadth. You will have the opportunity to work in Cloud environments and Global Infrastructure systems and you will learn how to build and deploy highly scalable compute environments to allow for infinite growth. The experience at Ampere® that you will possess will be valuable for your career path.

What you will do

• Be part of an empowered culture where you are a key contributor to the success of the company

• Provide day-to-day technical support to employees via Helpdesk Ticketing System

• Troubleshoot and resolve basic client hardware, operating system, and software related problems

• Maintain Inventory of all IT equipment (laptops, servers, network equipment, etc.)

• Assist with New-hire orientation and manager On/Off-boarding tasks

• Actively work in the Helpdesk Ticketing System to respond, resolve, and/or escalate tickets to the appropriate teams in a timely manner to maintain SLAs (Service Level Agreements)

• Create Solutions/documentation as needed

• Create/Remove User Accounts in various systems as needed

• Assist with managing various tools such as Microsoft (Office 365, Azure, Intune, Windows 10, Office), Apple (Mac OS), Antivirus/Malware, Encryption

• Manage vendors to install and configure equipment.

Yêu cầu

What you will bring

• 2-3 years of System Admin or IT helpdesk support experience is highly preferred

• Must have good working knowledge of Windows/OS X/Linux operating systems

• Experience managing service and procurement vendors

• Excellent organizational and interpersonal skills along with good verbal and written skills

• Strong customer service skills

• Able to quickly adapt to fast changing priorities and deadlines

• Able to work with minimum supervision

Education

• Minimum of an A.S. degree in information technology or equivalent

What we can offer:

• Good salary and benefits

• Lunch provided by company

• PVI Insurance for employee and family

• Annual Health Check for employee

• Macbook Pro, modern equipment and a big cubicle for working

• Annual leave 15 days + 1 floating day + 1 Christmas day

• Have a balance Work-Life with flexible working time

• Join the company and Trade Union activities like Teambuilding, Year End Party, Thanksgiving, Company Trip, Sport Clubs

• Self-development of career path clearly either Technical Expert or Design Leader/Manager

• Work in a professional, innovative, fair, fun, and friendly environment

• Challenge to work and develop the future of high-tech, build up the heart of Data-center and ecosystem include software and hardware

• Opportunity to be learned, motivated and developed by many experts around the world and Vietnam engineering team

Thông tin khác

  • Competitive Salary and Benefit

  • PVI Insurance for Employee and Family

  • Travel Opportunities in USA, Taiwan, China, India

Nơi làm việc

  • Incubation Building, Lot D.01, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, Dist 7, HCMC
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của AMPERE COMPUTING VIETNAM. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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