The Transformation Office is responsible for execution of the bank’s transformation vision, strategy and roadmap of deliverables with a focus on digitalization of customer journeys.
The Transformation Office executes a portfolio of initiatives pre-dominantly through Agile Development (with some foundational initiatives aligned to the Waterfall project management methodology).
The Transformation Office houses expertise to support the execution of a portfolio of initiatives related to market segmentation, customer journeys, technology, data, risk management, change management, digital partnerships and capability development, a project management office amongst others.
The Transformation Office tracks and measures the progress of execution using modern portfolio management techniques (such as OKRs and TTIs) to ensure value is created for customers and the Bank.
*** Tribe Purpose:
The Technology Tribe will support the business by building solutions required to deliver on the bank's digital strategy.
The Technology Tribe will advise and design solutions based on requirements from and feasibilities of other tribes, develop solutions based on the architecture blueprint while ensuring quality assurance throughout the development and execution of solutions.
The Technology Tribe will be equipped with forefront programming skills and knowledge of digital technologies so as to be able to provide innovative design solutions and advice on improvements needed to meet business needs.
*** Job Purpose:
The job holder will work with other tribes to design and develop technical solutions for business through studying, analyzing and advising business on feasibility.
The job holder will apply methodologies, tools and practices to create a technical solution that best addresses current and future architectural design needs
*** Key Relationships:
Reports to Senior Solution Architect
Direct reports are none
Internal stakeholders include teams within the Transformation Office and relevant departments in the Bank
External stakeholders include partners providing professional services
Direct the tribe to gather requirements and functions specifications from current users to identify areas for improvements and/or integration for current systems.
Review and improve proposals for solutions that is modular and scalable that will help address both current architectural constraints and future architecture improvements.
Drive best in-class engineering practices (e.g. test-driven development, continuous integration, and automated deployment).
Lead in improving existing and creating new applications, and ensure application software is effectively and efficiently designed, produced, tested and meets business requirements.
Ensure solutions are designed in alignment with Technology Tribe’s strategic direction and roadmap.
Mentor and coach other members to fully perform in their role.
Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance.
Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analysis to help squads continuously improve their practices to ensure maximum productivity.
*** Domain Expertise:
6 to 7 years of relevant experience working in software development projects with prior experience in leading technical solutioning activities
Experience with and has deep insights into newest technology trends (e.g. AI/ML, IoT, RPA, Edge Computing, Blockchain, AR/VR, etc.)
Significant experience of infrastructure, environments and deployment strategies/technologies to drive efficient working practices and DevOps
Experience making architecture decisions at a team and product level
Experience working on projects that span multiple Journeys and squads
*** Agile / Digital Experience:
Experience in Agile Software Development with a strong understanding of Agile principles, practices and Scrum methodologies
Experience working in Agile teams to support digital transformation projects
Bachelor's degree in computer science, software engineering or information technology
*** Personal Attributes:
A T-shaped expert with the depth and breadth of skills in technology and business
Able to navigate complex project environments with competing stakeholder expectations
Have an uncanny ability to know what to do in any situation adding value to a myriad of business projects
A strong advocate for risk management and supports with performance and security testing
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Head Office,14th Floor, Techcombank Tower, 191 Ba Trieu Street, Hai Ba Trung District, Hanoi, Vietnam
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