Discuss open issues, status and roll forward action items (focus on process-oriented issues)
Help team members to use and navigate agile tools and software (Confluence, Jira, Slack, Trello, PPM).
Map out execution plans and communicate roles, responsibilities, objectives, commitment, deliverables and schedules for tribes and squads.
Support Product Owners on features backlog, prioritization and release planning that will realise the greatest business value.
Facilitate squads or project teams to think out-of-the-box and collaborate to improve efficiency and velocity.
Facilitate technical and product roadmap creation for teams.
Guide teams for continuous improvement momentum and clear obstacles to help them meet delivery timelines.
B. Coaching and Training
Work with Agile Coach to drive overall coaching program for squads.
Develop and implement different retrospective formats to promote fun and engaging team events.
Help squads identify gaps between current practices and Agile and Lean values, principles and practices.
Use concepts of game thinking and game mechanics to engage users in problem solving.
Deliver basic level training on agile and scrum methodologies.
Conducts one-on-one sessions with team members, Scrum Masters and Products Owners to provide critical feedback for improvement per domain expertise.
Facilitates Scrum sessions as training sessions on Agile framework, artifacts and tools or specific areas of improvement required.
III/ EXPERTISE, EXPERIENCE, QUALIFICATIONS & PERSONAL ATTRIBUTES
1/ Domain expertise
4 to 6 years experience in Banking, Finance, Information Technology, Business Administration or Project Management in a leading bank or fintech organization
Knowledge of technical engineering best practices (test-driven development, continuous integration, DevOps) will be advantageous
Experience in Digital Marketing and UI/ UX Design will be advantageous
Experience planning and facilitating small team working sessions
2/ Agile/ Digital Experience
2 to 3 years experience as a Scrum Master leading Scrum Teams
Experience planning and facilitating team working sessions
Experienced with concepts of iterative and incremental development
Experienced with process improvement and LEAN methodologies
Proficient in one or more Agile tools (Confluence, Jira, Slack, Trello, PPM)
Bachelor's degree in Banking & Finance, Technology, Business Administration or a related discipline
Project management certification in PMP, LEAN, Six Sigma Green Belt, Agile Project Management
Professional certification in CSM, PSM I / II / III, PMI-ACP, CSP-SM
4/ Personal Attributes
Assertive with ability to influence others to take technical and non-technical actions
Nurturing nature and enjoys helping teams and individuals develop
Agile mindset and resourceful in removing impediments
Natural curiosity for new scripting languages, frameworks and technologies
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Techcombank Tower -191 Bà Triệu, Phường Lê Đại Hành, Quận Hai Bà Trưng, Hà Nội
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