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Onsite & CRM Operation Specialist

Tầng 12 số 36 Hoàng Cầu, Phường Ô Chợ Dừa, Quận Đống Đa, Thành phố Hà Nội

CÔNG TY TNHH DỊCH VỤ SỐ DIGILIFE VIỆT NAMCompany name
UpdatingCompany size
Software/ProductJob category
1 yearsExperienced level
2 tháng trướcUpdated

Tech stack

QA/Testregular

Thông tin công việc

Mô tả

The specialist is responsible for operation of all onsite visibilities (apps, websites) and Customer Data Platform to serve internal business units & external customers of VNLIFE. This is the main stakeholder for onsite with regards to the development of respective reporting tools and testing features. Besides that, it is required to be flexible and have enthusiasm for teamwork, passion to work quickly/efficiently to meet deadlines.

THE WORK

  • Responsible for all onsite (app & desktop & banking version) visibilities. Create guideline (if needed) to ensure the consistency of visibilities.

  • Allocate banner slots, product listing according to the plan.

  • Responsible to oversee for all web/app content.

  • Operate customer data platform: Push notifications, email & sms marketing, …

  • Understand dashboard to optimize Funnel on Onsite

  • Be the main stakeholder for onsite with regards to the development of respective reporting tools and testing features.

  • Coordinate with internal teams to deliver other tasks assigned by line manager.

Yêu cầu

  • At least 1 year of working experience.

  • Bachelor’s degree in Business, Marketing, IT or related field required.

  • Basic knowledge in IT, Ecommerce is a plus but not required.

  • Understanding of Retail / Ecommerce / Marketplace business in term of customer journey.

  • Must be flexible and have enthusiasm for teamwork and fast-paced environments.

  • Handle multiple tasks, prioritize them and meet deadlines.

  • Detail-oriented and passionate to work quickly/efficiently to meet deadlines.

  • Critical thinking and have service mindset.

  • Work independently and proactively take on new responsibilities where most needed.

  • Good knowledge of MS Office

  • Good English written and verbal communication skills

  • BENEFITS
  • Negotiable salary according to qualification (13th month salary + KPI Bonus);

  • The working environment is open, energetic and professional. More opportunities for career promotion;

  • Free Food & Drink: Providing lunch, Fresh fruit/cake, Coffee,Tea & Beer;

  • Full benefit with social insurance. Annual health check and PTI insurance under the company’s own policy;

  • Employee Relationship: company trip, monthly team building;

  • Leave Paid: 12 days for annual leave;

  • Working time: Monday to Friday (8 hours/ day with flexible starting time from 8:00 – 9:00);

  • Working location: 17 Bà Huyện Thanh Quan, Phường 6, Quận 3

Thông tin khác

  • Negotiable salary according to qualification (13th month salary + KPI Bonus)

  • Employee Relationship: company trip, monthly team building

  • Leave Paid: 12 days for annual leave & 6 days for sick leave (max 18 days)

Nơi làm việc

  • Tầng 12 số 36 Hoàng Cầu, Phường Ô Chợ Dừa, Quận Đống Đa, Thành phố Hà Nội
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của CÔNG TY TNHH DỊCH VỤ SỐ DIGILIFE VIỆT NAM. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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