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Nhân Viên Quản Trị Mạng / IT Help Desk

101 Nguyễn Thị Minh Khai, Phường Bến Thành, Quận 1, HCM

VUI Vietnam - TAPTAPCompany name
UpdatingCompany size
InternetJob category
1 yearsExperienced level
7 tháng trướcUpdated

Tech stack


Thông tin công việc

Mô tả

  • Serve as our employees' first point of contact for technical assistance and provide promptly in-depth technical support.

  • Mentor and coach our employees on how to best use approved software and hardware.

  • Manage, install, and maintain all IT equipment, network equipment, and other technological devices.

  • Manage, configure, and maintain network systems such as LAN, WAN, Wi-Fi, VPN, firewall, camera, NAS, local backup...

  • Install, configure, upgrade, patch, and troubleshoot hardware, software, and operating system (including Windows, macOS, Android, iOS, and iPadOS).

  • Administer software systems such as Microsoft 365, Office 365, Azure AD, SharePoint...

  • Participate in the purchasing, procurement, or rental of hardwares and software.

  • Place service calls to third-party hardware and software vendors; monitor and track the call until it is resolved.

  • Responsible for issuing and revoking necessary software license and hardware for employees.

  • Respond to off hours support in case of emergency and working flexible hours as needed.

  • Directly collaborating with the Security Team on security-related initiatives, projects, maintenance, and monitoring.

  • Other duties as assigned.

Yêu cầu

  • BA in in information technology

  • 1+ year of experience as an IT Helpdesk engineer or equivalent.

  • Strong experience with Microsoft Windows, Office 365, PC, Laptop, PC/Laptop parts

  • Hands-on experience with managing IT infrastructure (hardware, software, OS, network, storage, virtual & remote assets, wireless & wired access).

  • Hands-on administration experience with Windows Server, NAS, firewall, network router, projector, audio, video, and conference systems, CCTV system...

  • Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals

  • Ability to conduct research, use and train other on tools, software, and technical procedures on a wide range of computing issues, as required.

  • Embrace service-oriented mindset and can-do attitude.

  • Strong sense of result-orientedness, teamwork, ownership, and accountability.

  • Detail-oriented, with a focus on accuracy, timeliness, and quality.

  • Self-motivated and continuous improvement of your IT skills.

Thông tin khác

Số lượng cần tuyển: 1 người

Yêu cầu kinh nghiệm: 1 năm

Hình thức làm việc: Toàn thời gian

Giới tính: Không yêu cầu

  • Part of a pioneer team of a digital start-up with huge growth opportunities and strong backing from two organizations

  • 13th-month salary and performance bonus

  • 15 annual leaves

  • 100% Social Insurance

  • Private healthcare insurance, yearly checkups

  • Gathering activities on special occasions (Christmas, New Year, Women’s Day, etc.)

  • Company trip and team building activities

  • Snacks, tea and coffee are ready to serve

  • A flexible environment with super fun and enthusiastic colleagues.

Nơi làm việc

  • 101 Nguyễn Thị Minh Khai, Phường Bến Thành, Quận 1, HCM
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của VUI Vietnam - TAPTAP. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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