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Nhân Viên IT Support/ IT Helpdesk

Mitalab Tower, 379 - 383B - 385 Cong Hoa Street, Tan Binh , Ho Chi Minh

Terralogic VietnamCompany name
100-499 nhân viênCompany size
Software/ProductJob category
1 yearsExperienced level
4 tháng trướcUpdated

Tech stack

QA/Testregular

Thông tin công việc

Mô tả

● Installing and configuring computer hardware, operating systems, applications, networks, printers, and scanners.

● Monitoring and maintaining computer systems and networks.

● Setting up user accounts, permissions and dealing with password issues.

● Troubleshooting system and network problems, diagnosing and solving hardware or software faults.

● Providing support, including procedural documentation and relevant reports.

● Following diagrams and instructions to repair a fault or set up a system.

● Working continuously on a task until completion.

● Establishing a good working relationship with customers and other staff, such as software developers.

● Testing and evaluating new technologies.

● Planning future improvements.

Yêu cầu

● Knowledge of Linux, and Windows OS.

● Experience in installing and troubleshooting operating systems, computer networks, software and hardware.

● The ability to think logically.

● A good memory of how software and operating systems work.

● Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the

solution.

● The ability to work well in a team.

● Problem-solving skills.

● The ability to prioritize your workload.

● Good at English, especially verbal communication.

Educational Requirements

● Bachelor’s degree in IT, Networking, Computer Science.

Thông tin khác

Số lượng cần tuyển: 2 người

Yêu cầu kinh nghiệm: 1 năm

Hình thức làm việc: Toàn thời gian

Giới tính: Không yêu cầu

Salary:

  • Competitive & attractive salary based on your capability

  • Two (2) months probation with full salary (100% salary)

Financial & Insurance Supports:

  • Lunch allowance: all employees

  • OT meal allowance: for employees working OT

  • 13th salary, performance awards, project awards, snap awards

  • Wedding and having baby: 1,000,000VND per case

  • Funeral 10,000,000VND for each employee if his/her parents, children, siblings, or parents-in-law passed away

  • Accident Insurance 24/24: for all contracted employees

  • Health Insurance: for all contracted employees

  • Social Insurance/Health Insurance/unemployment Insurance: will be paid as the salary in the labor contract

Special Leave Days:

  • 12 days holiday/year

  • 3 Sick leave days

  • 5 Marriage Leave days (company: 2 days; labor law: 3 days)

  • 3 Paternity Leave days

  • 1 Funeral Leave day

  • Take a holiday on Xmas (25/12)

Nơi làm việc

  • Mitalab Tower, 379 - 383B - 385 Cong Hoa Street, Tan Binh , Ho Chi Minh
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của Terralogic Vietnam. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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