itgeek.vnbeta
The best job search engine for the IT community
Microsoft Teams Support Engineer (MS 365)
Etown 2, 364 Cong Hoa street, ward 13, Tan Binh district, HCM
Thông tin công việc
Mô tả
Provide 2nd level support to internal and external service of MS Teams
Perform Microsoft Teams migration
Support of MS Teams service development activities out of O365 project
Troubleshooting issues related to MS Teams
Remote configuration of Gateways, SBS & SBC devices for MS Teams PSTN services
Deliver Teams Voice and Video technology change, working with UCC team and Microsoft architects for problem tickets
Ensure effective Incident Management in line with our defined SLA commitments
Yêu cầu
Proven experience in providing technical support with O365, Microsoft Teams (MS Teams), Skype for Business (SfB)
Good knowledge in Voice services, MS teams Enterprise voice skills is highly desirable
Good analytical and troubleshooting skills
ITIL operational awareness and understanding
Have relevant Microsoft skills and certification: MS 365, Teams and Azure
Understanding of voice services and technology is a plus – VoIP, SBC (CDRs, Logs), networks
Good English communication skills
Thông tin khác
13th-month bonus + yearly performance bonus + annual salary appraisal
Premium health insurance for employee + 2 family members
16++ days of paid leave per year
Nơi làm việc
- Etown 2, 364 Cong Hoa street, ward 13, Tan Binh district, HCM