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Junior Frontend Developer

Level 9, Axiata Tower No. 9 Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia

TDCX MALAYSIA SDN. BHD.Company name
UpdatingCompany size
Software/ProductJob category
JuniorExperienced level
1 năm trướcUpdated

Tech stack

frontendexpert
javascriptregular
cssregular
HTML/CSSregular
Mobileregular

Thông tin công việc

Mô tả

Are you a Technical Consultant ( HTML, CSS, Javascript) who wants to be part of our team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience?

We are looking for a Technical Consultant to join our growing family. Come home and start your #BeHappier journey with TDCX today!

***Top reasons to work here:

• Attractive Remuneration

• Comprehensive Medical Care and Insurance Coverage

• Premium & Instagrammable Workspaces

• Engagement & Recognition Programs

• Strong Learning & Development plans for your growth and career acceleration

• Easy to locate area with direct access to public transport

• Positive culture for you to #BeHappier at work

• Enjoy flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company with 25 years of experience and more than 200 industry awards

What is your mission?

As a technical Consultant, you will be working with our Global Internet Leader Account to deliver #happier customer experience. As part of our Web Development and Digital Marketing Team at our Kuala Lumpur office you will work in a diverse team of specialists from around APAC to intervene on delicate implementations with advertisers and webmasters to identify requirements for improving and deploying successful shopping and dynamic remarketing campaigns.

You are also required to perform these job functions:

● To help sales teams in the region deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns.

● To engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible.

● Effectively consult or educate customers on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)

● Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Hangouts.

● Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics.

● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Yêu cầu

Who are we looking for?

• Candidate must possess at least a bachelor’s degree in any field

• At least 2 years of experience in a customer service role OR experienced in coaching, training, or educating in a sales environment

• Excited to work with evolving and emerging technology products

• Excellent communication skills in both English and native language

• A deep understanding of tag implementation on CMS platforms such as Drupal, Wordpress, Shopify, Magento, or Zencart

• A strong track record of successfully deploying, enabling and supporting Adwords, Analytics, Merchant Center, Tag Manager

• Ability to quickly learn customer service software applications and customer process implementations (standard templates/processes)

• Ability to advise customers on web maintenance and have associated knowledge in HTML, CSS, PHP, Javascript

• Ability to consult or educate customers effectively on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)

Thông tin khác

  • Monthly incentive bonus

  • Medical Insurance coverage

  • Free flight ticket & Working Visa

Nơi làm việc

  • Level 9, Axiata Tower No. 9 Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của TDCX MALAYSIA SDN. BHD.. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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