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IT Support Lead
Tầng 11, tòa nhà Vĩnh Trung Plaza, 255-257 Hùng Vương, Phường Vĩnh Trung, Quận Thanh Khê, Thành phố Đà Nẵng
Thông tin công việc
Mô tả
Job Summary:
As a member of SmartDev LLC, the IT Support Lead is considered a desktop support expert responsible for computer hardware, software, networking and peripherals. IT Support Manager acts as the first point of escalation for the resolution of desktop or laptop related incidents, service requests, and connectivity issues.
Key Responsibilities:
Plan, organize, control and evaluate IT and electronic data operations
Maintenance Wired network and Wireless
Ensure security of data, network access
Manage and maintain servers, data backup system schedules
Manage and operate Office365 services
Resolves and closes incidents/service requests as per help desk procedures
Conducts hardware, software maintenance and support
Join in project team to support deploy Dev environment
Yêu cầu
At-least 2 years experiences as a System administrator (Linux) position
Have experience in network administration, LAN/WAN networking, load balancing, firewall device
Have experience in Office365 Global admin
Good understanding of virtualization platforms (Xen, KVM, Vmware,..)
Have knowlegde of web services like nginx, apache, proxy,…
Ability to write bash, powershell scripts
Have experience in Docker
Good command of English is essential
Ability to write technical support, report documentation
Nice to have
Certifications of CCNA, MCSA
Worked under ISO 27001 standard
Preferred:
Willingness to work flexible hours when needed
Good at interpersonal communication skills
Understanding of customer satisfaction principles and practices
Ability to work under pressure
Proactive and able to solve problem efficiently
Thông tin khác
Số lượng cần tuyển: 1 người
Yêu cầu kinh nghiệm: 3 năm
Hình thức làm việc: Toàn thời gian
Giới tính: Không yêu cầu
Good work environment and good colleague (parties, holidays, team building activities)
Free Kindergarten for staff’s kids
13th salary
Lunch Allowance
Work on the latest technology
20 annual leave days alongside Vietnamese public holidays
Always new challenge (Training provided)
Self-organize project team
Work with high profile multinational companies
Competitive Salary and career evolution based on your performance defined every year
PVI Premium Healthcare System
Nơi làm việc
- Tầng 11, tòa nhà Vĩnh Trung Plaza, 255-257 Hùng Vương, Phường Vĩnh Trung, Quận Thanh Khê, Thành phố Đà Nẵng