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IT Support Engineer (English)

19 Cong Hoa, Floor 3 Scetpa Building, Tan Binh, Ho Chi Minh

IncepITCompany name
1-50Company size
OutsourcingJob category
Depend on SkillExperienced level
17 ngày trướcUpdated

Tech stack

Mobileregular
Dataregular
HTML/CSSregular

Thông tin công việc

Mô tả

We are seeking great IT Support Engineer to join our dedicated expanding team on the great projects. The successful candidate will be a responsible self-motivated problem solver, willing to accept multiple challenges in a fast-paced, team atmosphere. Candidate also must be willing to travel as needed.

Duties and Responsibilities:

  • Working in support teams, acting as a second-level of support to users.

  • Must be good in English.

  • Effectively communicate with English speaking support and Center staff.

  • Provide remote hardware and software technical support to on-site learning Center and support personnel

  • Provide off-hours support for North American Centers when conditions warrant

  • Follow software installation procedures and perform software upgrades.

  • Troubleshoot and resolve PC hardware, software, and network related issues.

  • Ability to occasionally travel outside Vietnam for training and in-person Center visits in Asia.

Yêu cầu

Requirements:

  • Bachelor’s Degree in Computer Science or equivalent certification in the area of hardware, software or networking

  • Knowledge of Windows 10 OS for PC and Servers in a network environment

  • Experience with LAN setup, configuration and security

  • Basic understanding of PC and mobile hardware

  • Experience with software installations and upgrades in Microsoft Windows and mobile environments

  • WEB/HTML/SQL experience is a plus

  • Database administration experience is a plus

  • Understanding and experience with VoIP a plus

Thông tin khác

If you find out any word below that match your expected environment, it make you feel working place like your home, your comfortable place, please join us.

Fun

Challenging

Friendly

Supportive

Collaborative

Innovative

Benefits:

  • Friendly and supportive working environment

  • Annual company trip

  • Free English class to support for English study

  • Company health insurance.

  • General company activities (birthday party, football...).

  • Full of snacks, fruits, ... in the kitchen to help yourself during work time.

  • Career growth opportunities.

  • Very competitive salary

  • 13th-month salary.

  • Salary is reviewed twice per year based on performance

Working on great product

13th month of salary

Salary up to $1500

Nơi làm việc

  • 19 Cong Hoa, Floor 3 Scetpa Building, Tan Binh, Ho Chi Minh
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của IncepIT. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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