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IT Support/ Configuration management

182 Lê Đại Hành, District 11, Ho Chi Minh

Titan DMSCompany name
51-150Company size
ProductJob category
5 yearsExperienced level
6 tháng trướcUpdated

Tech stack


Thông tin công việc

Mô tả

  • Support installing and configuring computer hardware, software, systems, networks, printers, and scanners

  • Monitoring and maintaining computer systems and networks

  • Responding in a timely manner to service issues and requests

  • Repairing and replacing equipment as necessary

  • Develop expertise in Titan DMS applications, tools and interfaces to better comprehend customer issues.

  • Identify and document product bugs and escalate to development team for resolution

  • Manage and track all issues through resolution.

  • Execute installations, upgrades, and configurations according to work instructions and standards of applications, tools, and interfaces.

  • Participate and facilitate the go-live support of new installations and major upgrades.

  • Deliver accurate project documentation and participation in project management as required.

  • Occasionally be on-call for highly critical system issues and for strategic accounts.

Yêu cầu

  • From 2+ years of experience in similar position

  • Have experience working with Git & TFS

  • Bachelor Degree in Information System/Information Technology/Computer Science or similar program.

  • Intermediate English level (Reading/Writing)

  • Knowledge in Windows Server troubleshooting

  • Understand (basic) knowledge of SQL

  • Programming or scripting knowledge is a plus.

Thông tin khác

We are our people, and whilst as a business we make software, as an organization, we make some of the industry’s best! Joining the team you will work with the engineers around the world from BMW, Mercedes, Honda, Porches, Hyundai …


  • Working hours is flexible and the standard guideline is between 8:00 AM to 5:00 PM with 1 hour break for lunch.

  • Staff can start early and finish early to keep in sync with Australia working hours


  • 12 days Annual Leave per annum. Annually leave is accumulated up to 2 years.

  • Additional one annual leave day for every five years of service

  • Sick Leave: 5 days paid per annum.

  • Compassionate Leave: 3 days per annum


  • Premium Personal Health Insurance package for full-time and permanent staff.

  • Annual health check


  • 13th month bonus

  • Loyalty reward Program (Bonus for every 3 years, 5 years of service)

  • Project/ Performance Bonus


  • 100% salary during Probation Period

  • Weekly budget for team buildings (150,000 VND per week per person)

  • Fully sponsored onsite trip to Titan international offices (AU, Thailand, UAE, EU etc.)

  • Gifts on special occasions + holidays (Tet, Full-moon festival, Birthday, Christmas etc.)

  • Employee Referral Program

  • Internal events every month (Happy lunch, Milk tea Friday, etc.)

  • Sport Activity Funding (Football every Tuesday & Thursday)

  • Education Funding

International Environment

Attractive (Net) salary

Onsite Trip for all levels

Nơi làm việc

  • 182 Lê Đại Hành, District 11, Ho Chi Minh
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của Titan DMS. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

Thông tin công ty


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