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IT Support / IT Administrator
Tầng 6, tòa nhà Golden House, Sunwah Pearl, 90 Nguyễn Hữu Cảnh, Phường 22, Quận Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam
Thông tin công việc
Mô tả
This position will have responsibility to do day-to-day IT operation including system setup, trouble shooting, system ID management etc., with IT infrastructure knowledge. Also collaboration with Rakuten Global IT support team will be required for this position.
Solve IT related requests directly from staffs
• Computer setup and reset including OS installation, initial setup for Rakuten environment
• Maintain company network including LAN and WAN (basic maintenance is provided by Rakuten global IT support team, main responsibility on this point is to support physical action, contact point for them)
• Support IT related matter for internal and external events such as meeting, seminar, workshop
• Trouble shooting for IT infrastructure, contact point for Rakuten Global IT support team
• Regular inspection of office equipment such as printers, projectors, conference phones, etc.
• Vendor communication (hardware, software), work with IT service provider
• IT Procurement based on business requirement
• IT asset management, ledger management, Inventory check with accounting team
Yêu cầu
Professional IT or equivalent Certifications 1 - 3 years of experience in IT support or helpdesk, or equivalent experience.
• Basic knowledge of computers (Windows, Mac), computer network (such as TCP/IP), and solution for common computer failures.
• Be able to use English via email and communicate at a level that can well-understand, explain, communicate with Rakuten Global IT Team (from India, Singapore, Japan etc.).
• Ability to take an action upon his/her own initiative (think, plan, proceed by him/herself)
• Organized and proactive
• Self-aware, and active in continuous professional self-development
• Good communication skill, ability to build and develop relationships with stakeholders
• Logical thinking, logical speaking skill
• Proficient in MS Office products
Thông tin khác
Số lượng cần tuyển: 1 người
Yêu cầu kinh nghiệm: Không yêu cầu kinh nghiệm
Hình thức làm việc: Toàn thời gian
Giới tính: Không yêu cầu
Perks you will Enjoy
Attractive Salary and Benefits
Working & growing with Passionate & Talented Team
Bonus: Lunar New Year Bonus, Performance Bonus.
Tech E-Learning & various training on hot-trend technologies, best practices and soft skills
Tech SHIMEKAI (Monthly Technology Sharing)
Premium healthcare insurance for you and your relatives
Company trip, Big annual year-end party every year, Team building, etc.
Nơi làm việc
- Tầng 6, tòa nhà Golden House, Sunwah Pearl, 90 Nguyễn Hữu Cảnh, Phường 22, Quận Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam