Mô tả

• Work with the Project and Product Managers to configure and deploy N2N-AFE products to regional customers.;

• Be responsible for the smooth running of day-to-day operations;

• Implement process improvements to prevent issue recurrence, and facilitate changes to process in conjunction with operations areas;

• Provide prompt and professional service to customers, formulate response and resolutions in a timely manner and provide excellent customer service;

• Disseminate accurate information to customers and to ensure customers’ enquiries and complaints are attended to in accordance to our service standard;

• Other duties as necessary.

WE OFFER:

• A very attractive salary package

• 13th month salary

• Contingency performance bonus

• Private health care program for you and your family members

• A dynamic, creative and international environment

• Knowledge sharing and learning on all IT aspects (including software, hardware, infrastructure and project management)

Yêu cầu

• Carries a Diploma/Degree in IT or equivalent with a minimum of 2 years working experience in IT environment;

• Hands-on experience and knowledge with SQL databases, Linux, Microsoft O/S administration and clustering will be advantageous;

• Good interpersonal skills, good problem solving skills and willing to learn;

• Customer-focused and service-oriented with ability to work under pressure in a fast-paced environment and meet deadlines;

• Investment and Trading (Securities/Forex/Derivatives) industry knowledge is a plus;

• Proficient in English will be advantageous;

• Have basic knowledge on Windows and Linux OS;

Thông tin khác

• 13th month salary, contingency performance bonus;

• Private healthcare for employees and family members

• Training oversea, seminar, course...

Nơi làm việc

• 1st Flr., Emerald Tower, 69 Huynh Tinh Cua, Ward 8, Dist. 3, HCMC;