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Từ 6 triệu VND

IT & Hardware Intern

Gameloft

GAMELOFTCompany name
301-500Company size
ProductJob category
InternExperienced level
1 tháng trướcUpdated

Tech stack

Dataregular
QA/Testregular

Thông tin công việc

Mô tả

1. HW Service:

  • Register and keep track of all devices borrowed by the production teams, ensuring that the borrowers keep, maintain, and give back the devices in accordance with the company regulations

  • Examine cellphone unit, observe the operation, install the testing program into it to test and update phones’ technical specs, specific issues, and solutions, drivers, tools into Technical Knowledge Data Base Web Tool

  • Run HW process; HW tools, observe and optimize the process related to the task and raise new ideas to make HW process effectively (Hardware Lockbox, DMT Report and SIM Cost)

  • Ready to come to the company to support the emergency cases if receiving the requests

2. IT Service:

  • Receiving support requests directly from users, via emails or hotlines, logging tickets to the Helpdesk system, and confirming the reception of requests to users in a timely manner

  • Set up/Revoke, Maintain/Upgrade the PCs (hardware/software/connectivity) for newcomers/resigned User and Gameloft employees from other studios

  • Escalating serious incidents to IT Supervisor/ Manager and the Management for immediate attention and decision making

  • Completing other administrative tasks such as support for the Company Events

Yêu cầu

  • Technical knowledge: Basic knowing about PC and other IT devices’ hardware/ software/ connectivity; including Windows and Linux operating systems, good skills in analyzing, diagnosing, and troubleshooting issues

  • Fair English; Speak and Write

  • Possessing customer/service-oriented mentality

  • Being proactive, willing to learn and to work overtime when requested

  • Being social, communicative, calm, and flexible when dealing with users

  • Being innovative, cooperated, responsible, disciplined timely, and accurate in performing tasks

  • Well-organized and detail-oriented

  • Teamwork and good working attitude

Thông tin khác

Số lượng cần tuyển: 1 người

Yêu cầu kinh nghiệm: Không yêu cầu kinh nghiệm

Hình thức làm việc: Toàn thời gian

Giới tính: Nam

  • Exciting diversity with our talents from around the world

  • Creative, modern and open working place

  • Continuous and professional training to fully develop your potential

  • Work hard, play hard and enjoy various activities (team building, events, CSR, etc)

  • Health check-up annually

  • High chance to become an official employee of Gameloft

  • Internship allowance 6,000,000VND fixed/month

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Nơi làm việc

  • Gameloft
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của GAMELOFT. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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