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Import-Export-Logistics Customer Service

Scetpa Building, 19A Cong Hoa, Ward 12, Tan Binh, Ho Chi Minh

CyberLogitec Vietnam Co., Ltd.Company name
301-500Company size
OutsourcingJob category
Depend on SkillExperienced level
12 ngày trướcUpdated

Tech stack


Thông tin công việc

Mô tả

  • Job description:
  • Receive requests from world-wide customers via emails, request management systems and phone calls.

  • Resolve customer’s problems encountered when using the company's system.

  • Most customers come from USA, Korea, Japan, Singapore, India, China, Turkey, etc...

  • Working time:
  • Work 5 days/week; including weekends, holidays, Tet holiday.

  • Work in rotation of 3 shifts and in accordance with the company:

Shift 1: 6 am - 2 pm,

Shift 2: 2 pm - 10 pm,

Shift 3: 10 pm - 6 am.

  • Benefits:
  • Basic salary: negotiated.

  • Salary review is every 6 months; the increase will depend on the working performance.

  • An additional allowance of VND250,000/shift when working shift 3 (10 pm - 6 am).

  • Other allowances: parking fee of your motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.

  • Annual vacation and social welfare in accordance with the law of Vietnam.

  • Opportunity to improve English very well, most of using English in communication.

  • Opportunity to learn Logistics.

  • Professional working environment.

Yêu cầu

  • Requirements:
  • Good English; ability to communicate directly with customers.

  • Ability to analyze, logical thinking.

  • Skillful in using office software (Word, Excel, Outlook, PowerPoint).

  • Priority:
  • Experiences in Shipping & Logistic

  • Have a good spirit of learning, attitude and responsibility.

  • Ability to work long-term.

  • Knowledge of IT/ SQL and Database is an advantage

Thông tin khác

  • 13th-month salary; Review salary: every 6 months.

  • Full social insurance and PVI Healthcare Insurance

  • Company trip: 1 time/year; Workshop, Team building several times a year

Nơi làm việc

  • Scetpa Building, 19A Cong Hoa Street, Ward 12, Tan Binh District, HCMC
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của CyberLogitec Vietnam Co., Ltd.. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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