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[HCM] - Specialist, IT

285 Cach Mang Thang Tam, Ward 12, District 10, Ho Chi Minh City

UpdatingCompany size
Software/ProductJob category
5 yearsExperienced level
3 tháng trướcUpdated

Tech stack


Thông tin công việc

Mô tả

• Provide End-User support incudes installation, configuration, testing, troubleshooting, hardware deployment, technical advice, etc.

• Monitor and maintain local IT infrastructure, network and facilities

• Manage software licenses, inventory list, and assets warranty, maintenance and repair

• Manage systems cost to be within budget while utilizing IT assets

• Register and classify received incidents to solve IT issues as quickly as possible

• Investigates L1 service troubleshooting of problem causes, tests solutions, and puts solutions in place. Includes remote/on site investigation of the cause and provision of resolution or work around solution

• Manage L2/L3 escalations across APLL IT team diligently, provide status at agreed interval to End User and track L2 / L3 resolution status till ticket closure

• Join projects for country and South East Asia region when assigned

• Develop, support and comply with IT Policies

Yêu cầu

• Degree holder in Information Technology, Computer Science, or related disciplines

• 3-5 years experience

• Strong hands-on knowledge and experience in troubleshooting EUC and network issues

• Experience with Microsoft servers and desktops products and their supports

• Experience in project management includes infrastructure implementation and application rollout

• Analytical, problem solving and time management skills

• Good English in writting and verbal communication

• Self-motivated individual

Thông tin khác

  • Meals Allowance, 13th salary, Yearly Bonus-Salary Review, Wellness Program; Free coffee/tea/pantry

  • Extra Insurance for employee & dependents, 16 AL days, Engagement activities during a year

  • Varied kinds of training, from functional technical - soft skills; Career Development Program

Nơi làm việc

  • 285 Cach Mang Thang Tam, Ward 12, District 10, Ho Chi Minh City
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của APL LOGISTICS VIETNAM COMPANY LIMITED. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

Thông tin công ty


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