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DMS Operator

Sonatus Building – 15 Le Thanh Ton, Ben Nghe Ward, Dist 1, HCMC

UpdatingCompany size
Software/ProductJob category
2 yearsExperienced level
3 tháng trướcUpdated

Tech stack


Thông tin công việc

Mô tả

Key objectives

Supporting sales team to deliver successfully through & Safeguarding the DMS execution to secure cross functional coordination on:

  • DMS platform readiness & user services

  • DMS data maintenance & quality processing

  • DMS service/system smooth delivery & improvement

Job Responsibilities

DMS System/ tools readiness & improvement

o Set up & maintain master data

  • Master data (DT information/ salesmen information/ route..)

  • Inventory matching/ discrepancies reconciliation

o System auditing

  • Functionally test all systems deployed (with real sales scenarios) to ensure integrity of the data and the system;

  • Check process & preparation

o Trouble shooting

  • Reconcile HH & DMS back office

  • Liaise with Global user supporting team on live issues/ service ticket raising & follow aup.

o Provide periodical training for DMS Distributor admins, sales Team and Regional admins;

DMS User supports

o Account setup & supports : HH installation (new/ routine..) / Reset HH (pass/unlock…)

o Provide DMS information/ guide (during claims..)

o Provide initial training for new developments;

o Set up DMS promotions

  • Upload approved promotions / amend promotion mechanism where arisen

  • Cross check ordering vs mechanism / Lexia control / reconciliation

  • Monthly setup promotions/Claims as Commercial Team ’s request

o Support distributors in term of software/HH with cases escalated from DMS Distributor admins, sales team and Regional admins

Others, but not limited to,

o Project based tasks

o Assignments by DMS manager where appropriate

  • Other tasks assigned by the Line Manager.

Yêu cầu

The employee must meet the following minimum job requirements to successfully perform the job:

Understand DMS system in back office roles

  • 1 to 2 years’ experience in system service supporter/ master data roles

  • Database skills

  • Excel skills

  • Communication skills

Thông tin khác

  • Company Bonuses

  • Health Insurance & Social Security

  • Coaching & Training with Global Mindset

Nơi làm việc

  • Ho Chi Minh, Ho Chi Minh City, Vietnam
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của FRIESLANDCAMPINA VIETNAM. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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