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CRM Data Analyst

Lầu 9, Tòa nhà Bitexco, số 2 Hải Triều, P. Bến Nghé, Quận 1, Tp.HCM

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Software/ProductJob category
Depend on SkillExperienced level
12 ngày trướcUpdated

Tech stack


Thông tin công việc

Mô tả

*** Reporting to: CRM Manager (Hereafter “the Manager”).

*** OBJECTIVES: The role of CRM Data Analyst is to supervise daily data handling activities across channels and across brands including but not limited to Consumer Marketing activities.


  • Consolidate data collected from all channels, standardize, and automate the data collection process across channels.

  • Support CRM Contact Center team for their data requirements.

  • Supervise CRM database health and proactively communicate to stakeholders on any data quality issue which potentially impacts to business performance.

  • Conduct customer data analysis and provide insights for brands to:
  • Optimize data acquisition activities.

  • Optimize brand messaging across brands, across channels.

  • Optimize conversion & retention rate and CLV.

  • Align with stakeholders on format of standard reports where applicable.

  • Liaise with IT and other stakeholders to setup a suitable data analytics environment for marketing investment optimization.

  • Create and update data handling documents as needed.

  • Conduct ad-hoc consumer data analysis or prepare ad-hoc reports as required.

Yêu cầu

  • Technical Skills:
  • Advanced proficiency on Excel, SQL is essential

  • Experience on relational database design is essential

  • Experience with one or more DBMS (MS SQL Server/Oracle/Mysql/PostgreSQL …) is essential

  • Experience with one or more data visualization tool (PowerBI/Tableau/Qlik Sense …) is essential

  • Good communication skill.

  • Good command of English.

If you can bring your energy, drive and impeccable sales abilities to us, we can offer you an unbeatable opportunity to take your career to the next level in a key business role where you can make a real impact. Apply today and start your journey with us!

Thông tin khác

  • Attractive Income

  • Insurance + Healthcare plan

  • Professional, dynamic working environment

Nơi làm việc

  • Lầu 9, Tòa nhà Bitexco, số 2 Hải Triều, P. Bến Nghé, Quận 1, Tp.HCM
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