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CRM Data Analyst

Lầu 9, Tòa nhà Bitexco, số 2 Hải Triều, P. Bến Nghé, Quận 1, Tp.HCM

CÔNG TY TNHH FONTERRA BRANDS VIỆT NAMCompany name
UpdatingCompany size
Software/ProductJob category
Depend on SkillExperienced level
12 ngày trướcUpdated

Tech stack

Dataregular
Analyticsregular

Thông tin công việc

Mô tả

*** Reporting to: CRM Manager (Hereafter “the Manager”).

*** OBJECTIVES: The role of CRM Data Analyst is to supervise daily data handling activities across channels and across brands including but not limited to Consumer Marketing activities.

*** RESPONSIBILITIES:

  • DATA ACQUISITION & PROCESSING:
  • Consolidate data collected from all channels, standardize, and automate the data collection process across channels.

  • Support CRM Contact Center team for their data requirements.

  • Supervise CRM database health and proactively communicate to stakeholders on any data quality issue which potentially impacts to business performance.

  • BI & DATA ANALYSIS:
  • Conduct customer data analysis and provide insights for brands to:
  • Optimize data acquisition activities.

  • Optimize brand messaging across brands, across channels.

  • Optimize conversion & retention rate and CLV.

  • Align with stakeholders on format of standard reports where applicable.

  • Liaise with IT and other stakeholders to setup a suitable data analytics environment for marketing investment optimization.

  • OTHERS:
  • Create and update data handling documents as needed.

  • Conduct ad-hoc consumer data analysis or prepare ad-hoc reports as required.

Yêu cầu

  • Technical Skills:
  • Advanced proficiency on Excel, SQL is essential

  • Experience on relational database design is essential

  • Experience with one or more DBMS (MS SQL Server/Oracle/Mysql/PostgreSQL …) is essential

  • Experience with one or more data visualization tool (PowerBI/Tableau/Qlik Sense …) is essential

  • Good communication skill.

  • Good command of English.

If you can bring your energy, drive and impeccable sales abilities to us, we can offer you an unbeatable opportunity to take your career to the next level in a key business role where you can make a real impact. Apply today and start your journey with us!

Thông tin khác

  • Attractive Income

  • Insurance + Healthcare plan

  • Professional, dynamic working environment

Nơi làm việc

  • Lầu 9, Tòa nhà Bitexco, số 2 Hải Triều, P. Bến Nghé, Quận 1, Tp.HCM
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của CÔNG TY TNHH FONTERRA BRANDS VIỆT NAM. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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