External research on appropriate tools and solutions.
Perform gap analysis and evaluate any new requirements from the stakeholders.
Collate the data to specify requirements for the BAU digital platform.
Communicate and ensure the development team follows the correct requirements.
Perform user acceptance testing and report issues/bugs to the development team.
Document all of the processes to keep the transparency of all features to all departments.
Create user manuals and provide support to the end-user.
Act as subject matter expert in digital systems to advise analysts and developers
Digital Systems/Content Maintenance and Upgrade
Digitize and maintain existing content, and advise on creating new interactive content management systems for e-learning systems.
Research, gap analysis, requirement specification, user acceptance testing, and documentation in line with the New Project workflow outlined above
Temporary support for Wiki hosting site
Wiki page structure, design, and creation.
Manage user permissions on the Wiki
Maintain master document templates for course schedules, digital assets, and digital assessments.
Teamwork management and communication within Digital Learning & Delivery (DLD)
Facilitate a productive and supportive environment for all DLD members to ensure the DLD team is supported in delivering improvements or changes to e-learning systems
Bachelor’s degree from a regionally accredited institution/university or equivalent international university.
English level at upper intermediate or above.
Knowledge of Excel/Google Sheets and other Office Suite/GSuite products like Word/Docs etc
Knowledge of database structures and query skills
Knowledge of user experience flow, state dataflow, use cases, and activity diagrams
● Competency in HTML, CSS, Google app script
● Experience creating and updating web pages
● Quality control and testing skill/experience
Thông tin khác
14 days annual leave
Discounted English courses for employee and family
Nơi làm việc
146 Nguyen Dinh Chieu, Ward 6, Dist. 3, HCMC
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