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Associate Enterprise Infra Engineer

10th Floor, Tower A, Vincom City Towers, 191 Ba Trieu Street, Le Dai Hanh Ward, Hai Ba Trung District, Hanoi, Vietnam

UpdatingCompany size
Software/ProductJob category
3 yearsExperienced level
1 năm trướcUpdated

Tech stack


Thông tin công việc

Mô tả

The role holder possesses the basics and fundamentals to learn diverse technologies, including but not limited to enterprise servers, storage subsystems, monitoring solutions, operating system life cycle and patch management.

Functional Responsibilities:

  1. Under direct supervision:

  2. Assists in the planning, forecasting, architecture, implementation and identification of resource requirements for systems of moderate complexity.

  3. Assists in integrating and schematically depicting technical architectures and software, storage or hardware topologies.

  4. Assists in identifying and resolving server, monitoring, storage and network problems (Tier 3 support) utilizing structured troubleshooting tools and techniques. Interfaces with vendors on complex systems problems.

  5. Assists in the documentation of technical standards and interfaces applications.

  6. Assists in the installation, setup of enterprise technical solutions.

  7. Gains understanding of virtualization technologies.

  8. Uses various engineering tools to maintain and manage the hardware or software infrastructure.

  9. Provide help-desk and technical support services to internal and external customers;

  10. Proposes updates or additions to Knowledge Management used for Incident Management flow.

  11. Responsible for IT assets management;

  12. Gathers appropriate data to analyze day to day issues and/or workflow for continuous process improvement.

Supervisory Responsibilities:

  1. None.

  2. Able to provide guidance to less experienced staff.

Yêu cầu

  1. At least 3 years of working experience in IT infrastructure ;

  2. Basic knowledge of one of the following: Active Directory, Windows Server 2008/2012/2016 & Exchange Administration, Router/switch/firewall and load balancing equipment, desktop infrastructure management, virtualization, topologies and protocols;

  3. Good analytical and documentation skills;

  4. Good teamwork and communication skills, both verbal and in writing;

  5. Ability to foster strong partnerships with business customers, peer groups and vendors.

Thông tin khác

  • Competitive Income; Performance recognition; Health care plan for family; Annual leave >= 14 days

  • Training Opportunity: ongoing professional training

  • Working culture: highly appreciates dynamic, flexibility, team spirit and wellness

Nơi làm việc

  • 10th Floor, Tower A, Vincom City Towers, 191 Ba Trieu Street, Le Dai Hanh Ward, Hai Ba Trung District, Hanoi, Vietnam
Chú ý: Toàn bộ thông tin đăng tải thuộc quyền sở hữu của BIDV METLIFE LIFE INSURANCE LLC. Chúng tôi chỉ đang cố gắng đưa thông tin nhanh nhất và chính xác nhất tới các bạn. Trường hợp phát hiện có nội dung không chính xác, các bạn có thể thông báo bằng cách liên lạc với chúng tôi qua cửa sổ liên lạc phía dưới-góc phải màn hình.

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